Eames lounge chair

Shipping & Delivery Policy

Welcome to Discountbuy! We’re committed to delivering your orders quickly, safely, and affordably. Please read below to understand our shipping and delivery process.

1. Order Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Timeframes

We offer both local and international shipping:

• Local Shipping (Within USA/Canada):

  • Standard Delivery: 3–7 business days

  • Express Delivery: 1–3 business days (if available)

• International Shipping:

  • Standard Delivery: 7–21 business days (depending on the destination)

Shipping times may vary based on location, customs processing, and external factors beyond our control.

3. Shipping Fees

Shipping costs are calculated at checkout based on your location and chosen delivery method. We occasionally offer free shipping promotions — stay tuned for updates!

4. Tracking Your Order

Once your order is shipped, you’ll receive a confirmation email with a tracking number and a link to monitor the delivery status.

5. Delivery Partners

We work with trusted couriers including DHL, FedEx, UPS, USPS, and reputable local delivery services to ensure fast and safe delivery.

6. Undeliverable Packages

If a package is returned due to an incorrect address or multiple failed delivery attempts, we will contact you to arrange reshipment. Additional shipping charges may apply.

7. Customs & Duties (for International Orders)

International orders may be subject to import duties and taxes. These charges are the responsibility of the recipient and vary by country. Please check with your local customs office for more details.

8. Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us immediately at support@discountbuy.site. We’ll work quickly to resolve any issues.